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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Hutchison

April 23, 2025

5  out of  5
rating by Michael Hutchison
"Jamie is friendly, courteous, professional and a pleasure to do business with. I am happy that I have switched to this agency."
We responded:
"Wow, thank you for the amazing review! Our team is dedicated to making every visit special, and your recognition of their hard work is greatly appreciated!"
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Kathy Reagan

April 9, 2025

5  out of  5
rating by Kathy Reagan
"Upon renewal of the insurance on my rental property, I spoke with Jamie of State Farm who not only made the renewal process simple but explained the coverage involved as a landlord. I additionally encouraged my tenant to apply for rental insurance for added protection. Jamie was the primary source of making us both feel safe and valued as customers. We will definitely renew again next year with State Farm."
We responded:
"I am so glad that Jamie was able to go above and beyond in helping with your insurance! Thank you so much for the kind words! "
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Don West

April 4, 2025

5  out of  5
rating by Don West
"I recently had a new roof installed because of storm damage. Jamie pursued a re-quote for me for my homeowners insurance and personally contacted my roofer, got the forms prepared and signed and submitted them to the appropriate department. Her efforts and persistence resulted in a significant reduction in my premium which had increased by more than a thousand dollars from last year. Not only was it reduced from my quote for this year, the new premium was less than the year before!! Great work, Jamie, and kudos to the Laura Giannatti State Farm Agency."
We responded:
"Don, Thank you so much for the kind words! "
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Timothy Holt

March 21, 2025

5  out of  5
rating by Timothy Holt
"Just completed my second visit with Amanda at the State Farm office on Davis Road in North Richland Hills. I have been shopping for new homeowners, automotive and motorcycle insurance for weeks now, and have visited many offices. This was my best overall experience and gave them my business for the year. I am extremely pleased with the attention to detail, service and friendliness Amanda showed me. Definitely want to Consider Amanda and the State Farm for your future insurance needs!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Mike Davis

March 18, 2025

5  out of  5
rating by Mike Davis
"I was tired of paying for over priced insurance. So I called and Amanda was able to save me $112 a month! Wish I had done this ages ago. The call was fast and hassle-free. They even offered to help cancel my previous policy."
We responded:
"We are so glad you gave us a call! Feel free to call, text or email us if you need anything at all! "
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Geoffrey Keroti

March 14, 2025

5  out of  5
rating by Geoffrey Keroti
"The staff answered my questions professionally. They are always ready to assist you. They don't rush you to taking the policy. The rates are reasonable."
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Grant Breech

March 13, 2025

5  out of  5
rating by Grant Breech
"Jamie S. was very knowledgeable, thorough, and patient. She answered all my questions and helped me make informed changes to improve my coverage with a reasonable premium. Best of all, she was very responsive via text message and phone. Thanks, Jamie!"
We responded:
"We agree that Jamie is the best! Thank you for your kind words! "
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Jenn Roller

March 3, 2025

5  out of  5
rating by Jenn Roller
"Amanda was very helpful. I was trying to determine rates for auto/renters insurance, and she was able to get me a rate 1/3 of what I'm currently paying at Allstate! I appreciate how quick and knowledgeable she was, I'm happy I was able to switch."
We responded:
"We are so excited to have you as a new client! Thank you so much for your kind words! "
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Derek Tidwell

February 27, 2025

5  out of  5
rating by Derek Tidwell
"They definitely get back with you in a timely manner!"
We responded:
"Thanks Derek for the review! We love that you have had positive experiences with our office! "
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Ladonna Hill

November 19, 2024

4  out of  5
rating by Ladonna Hill
"Laura Geninatti and staff have been very helpful and respond quickly to our insurance needs."
We responded:
"We’re so glad you had a good experience with us. Thank you for being such a great client throughout the years! "
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Chris Perkins

November 14, 2024

5  out of  5
rating by Chris Perkins
"Jamie was AMAZING! I called in with a specific question about my life ins. policies and she did not know the answer but she asked to give her a day or two to call and find out. She was prompt and communicative and was able to answer my question. Thanks again Angie! I highly recommended State Farm Laura Geninatti's office for all your ins. Needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Jamie Baer-Coble

November 5, 2024

5  out of  5
rating by Jamie Baer-Coble
"Spencer went above and beyond getting my policy setup for me. The entire office is friendly, but I appreciated his patience with me at 5pm on a Friday!"
We responded:
"Thank you so much! I am so glad we were able to help you!"
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Rebecca Diaz

October 22, 2024

5  out of  5
rating by Rebecca Diaz
"Amanda, was polite and extremely helpful with helping me understand my new policy."
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Evan Shaw

October 15, 2024

5  out of  5
rating by Evan Shaw
"Laura and team have been wonderful. Great to work with and very attentive. The best State Farm office I have gotten to work with."
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Constanza Tirado

October 4, 2024

5  out of  5
rating by Constanza Tirado
"We are very Grateful with Laura Geninatti’s team, they are Kind and always there to help us in our insurances necesities. You can trust in them with confidence 👊🏼 Tirado Family"
We responded:
"Thank you so much! We love serving your family! "
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Yissel Villegas

October 1, 2024

5  out of  5
rating by Yissel Villegas
"Amanda was so kind and helpful."
We responded:
"Thank you so much! It was great to see you today! "
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Linda Warren

September 23, 2024

5  out of  5
rating by Linda Warren
"We made changes to our policy today. Amanda was so helpful and knowledgeable. She was so prompt in a return our call and email, even on moving day! Linda W."
We responded:
"Thank you so much! It was a crazy day yesterday with moving our office and my team performed like rockstars in the midst of the chaos! "
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Hattie Nash

September 19, 2024

5  out of  5
rating by Hattie Nash
"I had a wonderful experience with this office and agency, even though it took me longer to respond than it should have they were patient and still worked with me to come up with the best option. Amanda was wonderful helping me navigate the process of finding the best rate possible."
We responded:
"Thank you so much for the kind words! Amanda is a great team member and always takes such good care of our clients! "
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Craig Gibbins

July 29, 2024

5  out of  5
rating by Craig Gibbins
"This Agency’s Insurance Account Representative, Jamie Stewart, has been extremely responsive and professional in handling my insurance needs. Jamie has been willing to go the extra mile, with patience and professionalism, in handling my requests regarding my insurance needs. I have done business with many different insurance agencies over the past 50 years or so, and I have never worked with anyone so willing to do what it takes to keep the customer happy. Thank you, Jamie. You’re the best!"
We responded:
"Thank you so much Craig! Jamie is the best and we are so lucky to have her! "
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Mollie Lupinacci

July 23, 2024

5  out of  5
rating by Mollie Lupinacci
"We always get outstanding service and explanations of benefits with Laura and her team. We are so happy with their office. We have needed them and they’ve come through for home, auto and personal items."
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Ginny Gregory

July 23, 2024

5  out of  5
rating by Ginny Gregory
"State Farm Insurance is serving us very well. The local office is personal and we always get great service."
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J. A.

July 12, 2024

5  out of  5
rating by J. A.
"Outstanding customer service! I have had nothing but positive experiences dealing with Laura and her team at State Farm. My recent request for a review of my coverages was done very quickly by Jamie Stewart. Jamie was very helpful, She quickly provided the information I requested exactly as I needed. Very professional and courteous office!"
We responded:
"We appreciate your business and thank you so much for nice words about our team! "
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Seth Nichols

July 11, 2024

5  out of  5
rating by Seth Nichols
"Other than the fact that they are an insurance agency 😂, this office have been super kind and professional and responsive to me. Jamie has been very kind."
We responded:
"Thank you so much for the kind words! "
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Curtis Pecanty

July 1, 2024

5  out of  5
rating by Curtis Pecanty
"Laura, Jamie and Amanda are great people and they are all very friendly whether you meet them in person or talk to them on the phone. I would not have insurance with another agent or company. Thank you!"
We responded:
"Thank you so much Curtis for the kind words! We love having you as a customer! "
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Pamela Driver

June 25, 2024

1  out of  5
rating by Pamela Driver
"ELDER ABUSE!! Laura Geninatti ripped off my 93 year old mother by refusing to cancel her car insurance even though my mother told her on the phone to cancel it immediately. My mother had a stroke and could no longer could drive so she sold the car. Laura refused to cancel her insurance and State Farm kept taking the money out of her account. Not only did Laura refuse to cancel her insurance, but she demanded proof that the car was sold and on top of that demanded that the person she sold it to had insurance on the car. What!? This is the most ridiculous thing I have ever heard from a car insurance agent. She was clearly out of line. After several phone calls, I contacted the Texas Department of Insurance and complained about her. That was when State Farm refunded all of the money that was taken from my mom. Anybody who treats a 93 year old, incapacitated person like this, stealing her money, is EVIL!! At least State Farm refunded Mom's money. Update: In response to Laura Geninatti's response: Fact #1. Laura knew my mother had had a stroke, was disabled, and sold her car. Fact #2. My mother herself, talked to Laura and told her to cancel her insurance immediately, which Laura refused to do, even though my mother was the policy holder and had the right to do so. Fact #3. Laura told her that she had to have proof that she had sold the car, otherwise Laura wouldn't cancel the policy. Fact #4. Laura also told her that she had to prove that the new owner had insurance on the car, otherwise, Laura wouldn't cancel the policy. Fact #5. I had to contact the Texas Department of Insurance to complain about Laura Geninatti and State Farm to get my mother's money back that Laura stole from her by refusing to cancel her insurance. This is the truth of what happened. So whether I had the Power of Attorney or not, my mother was the policy holder and my mother was the one who told Laura to cancel her insurance, which Laura, knowing all of the circumstances, refused to do. Totally unethical and abuse towards a disabled, elderly person."
We responded:
"Our team prides ourselves on protecting our customers’ information and their policies. Unfortunately, without proper documentation (in this case a proper Power of Attorney), we don’t make changes on a customer’s policy without consulting with them first. I am so sorry for the inconvenience that this has caused you and your family. "