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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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allen phillips

June 27, 2025

5  out of  5
rating by allen phillips
"Very helpful, spectacular customer service & very friendly. Thank y’all for everything."
We responded:
"Thank you for your wonderful review! We're delighted that you loved your visit. We can’t wait to welcome you back soon!"
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Jon Cozad

June 18, 2025

5  out of  5
rating by Jon Cozad
"Great customer service! Amanda has always been quick to respond to any of my questions and was very helpful."
We responded:
"Wow, thank you for the amazing review! Our team is dedicated to making every visit special, and your recognition of their hard work is greatly appreciated!"
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Erika Guevara

June 18, 2025

5  out of  5
rating by Erika Guevara
"Amanda is great, very communicative and helpful!!"
We responded:
"We’re so glad to hear you enjoyed your experience! Our team works hard to provide the best service, and your feedback motivates us even more. Thank you!"
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Paul Morford

June 16, 2025

5  out of  5
rating by Paul Morford
"Absolutely wonder person. So great to immediately talk to a real person. More then willing to go above and beyond rearranging numbers and coverages. Answered every question I had. You don't get this kind of customer service anymore. Highly recommend"
We responded:
"Thank you so much! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Michael Hutchison

April 23, 2025

5  out of  5
rating by Michael Hutchison
"Jamie is friendly, courteous, professional and a pleasure to do business with. I am happy that I have switched to this agency."
We responded:
"Wow, thank you for the amazing review! Our team is dedicated to making every visit special, and your recognition of their hard work is greatly appreciated!"
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Kathy Reagan

April 9, 2025

5  out of  5
rating by Kathy Reagan
"Upon renewal of the insurance on my rental property, I spoke with Jamie of State Farm who not only made the renewal process simple but explained the coverage involved as a landlord. I additionally encouraged my tenant to apply for rental insurance for added protection. Jamie was the primary source of making us both feel safe and valued as customers. We will definitely renew again next year with State Farm."
We responded:
"I am so glad that Jamie was able to go above and beyond in helping with your insurance! Thank you so much for the kind words! "
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Don West

April 4, 2025

5  out of  5
rating by Don West
"I recently had a new roof installed because of storm damage. Jamie pursued a re-quote for me for my homeowners insurance and personally contacted my roofer, got the forms prepared and signed and submitted them to the appropriate department. Her efforts and persistence resulted in a significant reduction in my premium which had increased by more than a thousand dollars from last year. Not only was it reduced from my quote for this year, the new premium was less than the year before!! Great work, Jamie, and kudos to the Laura Giannatti State Farm Agency."
We responded:
"Don, Thank you so much for the kind words! "
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Timothy Holt

March 21, 2025

5  out of  5
rating by Timothy Holt
"Just completed my second visit with Amanda at the State Farm office on Davis Road in North Richland Hills. I have been shopping for new homeowners, automotive and motorcycle insurance for weeks now, and have visited many offices. This was my best overall experience and gave them my business for the year. I am extremely pleased with the attention to detail, service and friendliness Amanda showed me. Definitely want to Consider Amanda and the State Farm for your future insurance needs!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Mike Davis

March 18, 2025

5  out of  5
rating by Mike Davis
"I was tired of paying for over priced insurance. So I called and Amanda was able to save me $112 a month! Wish I had done this ages ago. The call was fast and hassle-free. They even offered to help cancel my previous policy."
We responded:
"We are so glad you gave us a call! Feel free to call, text or email us if you need anything at all! "
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Geoffrey Keroti

March 14, 2025

5  out of  5
rating by Geoffrey Keroti
"The staff answered my questions professionally. They are always ready to assist you. They don't rush you to taking the policy. The rates are reasonable."
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Grant Breech

March 13, 2025

5  out of  5
rating by Grant Breech
"Jamie S. was very knowledgeable, thorough, and patient. She answered all my questions and helped me make informed changes to improve my coverage with a reasonable premium. Best of all, she was very responsive via text message and phone. Thanks, Jamie!"
We responded:
"We agree that Jamie is the best! Thank you for your kind words! "
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Jenn Roller

March 3, 2025

5  out of  5
rating by Jenn Roller
"Amanda was very helpful. I was trying to determine rates for auto/renters insurance, and she was able to get me a rate 1/3 of what I'm currently paying at Allstate! I appreciate how quick and knowledgeable she was, I'm happy I was able to switch."
We responded:
"We are so excited to have you as a new client! Thank you so much for your kind words! "
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Derek Tidwell

February 27, 2025

5  out of  5
rating by Derek Tidwell
"They definitely get back with you in a timely manner!"
We responded:
"Thanks Derek for the review! We love that you have had positive experiences with our office! "
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Ladonna Hill

November 19, 2024

4  out of  5
rating by Ladonna Hill
"Laura Geninatti and staff have been very helpful and respond quickly to our insurance needs."
We responded:
"We’re so glad you had a good experience with us. Thank you for being such a great client throughout the years! "
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Chris Perkins

November 14, 2024

5  out of  5
rating by Chris Perkins
"Jamie was AMAZING! I called in with a specific question about my life ins. policies and she did not know the answer but she asked to give her a day or two to call and find out. She was prompt and communicative and was able to answer my question. Thanks again Angie! I highly recommended State Farm Laura Geninatti's office for all your ins. Needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Jamie Baer-Coble

November 5, 2024

5  out of  5
rating by Jamie Baer-Coble
"Spencer went above and beyond getting my policy setup for me. The entire office is friendly, but I appreciated his patience with me at 5pm on a Friday!"
We responded:
"Thank you so much! I am so glad we were able to help you!"
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Rebecca Diaz

October 22, 2024

5  out of  5
rating by Rebecca Diaz
"Amanda, was polite and extremely helpful with helping me understand my new policy."
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Evan Shaw

October 15, 2024

5  out of  5
rating by Evan Shaw
"Laura and team have been wonderful. Great to work with and very attentive. The best State Farm office I have gotten to work with."
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Constanza Tirado

October 4, 2024

5  out of  5
rating by Constanza Tirado
"We are very Grateful with Laura Geninatti’s team, they are Kind and always there to help us in our insurances necesities. You can trust in them with confidence 👊🏼 Tirado Family"
We responded:
"Thank you so much! We love serving your family! "
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Yissel Villegas

October 1, 2024

5  out of  5
rating by Yissel Villegas
"Amanda was so kind and helpful."
We responded:
"Thank you so much! It was great to see you today! "
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Linda Warren

September 23, 2024

5  out of  5
rating by Linda Warren
"We made changes to our policy today. Amanda was so helpful and knowledgeable. She was so prompt in a return our call and email, even on moving day! Linda W."
We responded:
"Thank you so much! It was a crazy day yesterday with moving our office and my team performed like rockstars in the midst of the chaos! "
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Hattie Nash

September 19, 2024

5  out of  5
rating by Hattie Nash
"I had a wonderful experience with this office and agency, even though it took me longer to respond than it should have they were patient and still worked with me to come up with the best option. Amanda was wonderful helping me navigate the process of finding the best rate possible."
We responded:
"Thank you so much for the kind words! Amanda is a great team member and always takes such good care of our clients! "
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Craig Gibbins

July 29, 2024

5  out of  5
rating by Craig Gibbins
"This Agency’s Insurance Account Representative, Jamie Stewart, has been extremely responsive and professional in handling my insurance needs. Jamie has been willing to go the extra mile, with patience and professionalism, in handling my requests regarding my insurance needs. I have done business with many different insurance agencies over the past 50 years or so, and I have never worked with anyone so willing to do what it takes to keep the customer happy. Thank you, Jamie. You’re the best!"
We responded:
"Thank you so much Craig! Jamie is the best and we are so lucky to have her! "
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Mollie Lupinacci

July 23, 2024

5  out of  5
rating by Mollie Lupinacci
"We always get outstanding service and explanations of benefits with Laura and her team. We are so happy with their office. We have needed them and they’ve come through for home, auto and personal items."
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Ginny Gregory

July 23, 2024

5  out of  5
rating by Ginny Gregory
"State Farm Insurance is serving us very well. The local office is personal and we always get great service."