State Farm® Insurance Agent Laura Geninatti
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Ladonna Hill
November 19, 2024
"Laura Geninatti and staff have been very helpful and respond quickly to our insurance needs."
"We’re so glad you had a good experience with us. Thank you for being such a great client throughout the years! "
Chris Perkins
November 14, 2024
"Jamie was AMAZING! I called in with a specific question about my life ins. policies and she did not know the answer but she asked to give her a day or two to call and find out. She was prompt and communicative and was able to answer my question. Thanks again Angie! I highly recommended State Farm Laura Geninatti's office for all your ins. Needs!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Jamie Baer-Coble
November 5, 2024
"Spencer went above and beyond getting my policy setup for me. The entire office is friendly, but I appreciated his patience with me at 5pm on a Friday!"
"Thank you so much! I am so glad we were able to help you!"
Rebecca Diaz
October 22, 2024
"Amanda, was polite and extremely helpful with helping me understand my new policy."
Evan Shaw
October 15, 2024
"Laura and team have been wonderful. Great to work with and very attentive. The best State Farm office I have gotten to work with."
Constanza Tirado
October 4, 2024
"We are very Grateful with Laura Geninatti’s team, they are Kind and always there to help us in our insurances necesities. You can trust in them with confidence 👊🏼 Tirado Family"
"Thank you so much! We love serving your family! "
Yissel Villegas
October 1, 2024
"Amanda was so kind and helpful."
"Thank you so much! It was great to see you today! "
Linda Warren
September 23, 2024
"We made changes to our policy today. Amanda was so helpful and knowledgeable. She was so prompt in a return our call and email, even on moving day! Linda W."
"Thank you so much! It was a crazy day yesterday with moving our office and my team performed like rockstars in the midst of the chaos! "
Hattie Nash
September 19, 2024
"I had a wonderful experience with this office and agency, even though it took me longer to respond than it should have they were patient and still worked with me to come up with the best option. Amanda was wonderful helping me navigate the process of finding the best rate possible."
"Thank you so much for the kind words! Amanda is a great team member and always takes such good care of our clients! "
Craig Gibbins
July 29, 2024
"This Agency’s Insurance Account Representative, Jamie Stewart, has been extremely responsive and professional in handling my insurance needs. Jamie has been willing to go the extra mile, with patience and professionalism, in handling my requests regarding my insurance needs. I have done business with many different insurance agencies over the past 50 years or so, and I have never worked with anyone so willing to do what it takes to keep the customer happy. Thank you, Jamie. You’re the best!"
"Thank you so much Craig! Jamie is the best and we are so lucky to have her! "
Mollie Lupinacci
July 23, 2024
"We always get outstanding service and explanations of benefits with Laura and her team. We are so happy with their office. We have needed them and they’ve come through for home, auto and personal items."
Ginny Gregory
July 23, 2024
"State Farm Insurance is serving us very well. The local office is personal and we always get great service."
J. A.
July 12, 2024
"Outstanding customer service! I have had nothing but positive experiences dealing with Laura and her team at State Farm. My recent request for a review of my coverages was done very quickly by Jamie Stewart. Jamie was very helpful, She quickly provided the information I requested exactly as I needed. Very professional and courteous office!"
"We appreciate your business and thank you so much for nice words about our team! "
Seth Nichols
July 11, 2024
"Other than the fact that they are an insurance agency 😂, this office have been super kind and professional and responsive to me. Jamie has been very kind."
"Thank you so much for the kind words! "
Curtis Pecanty
July 1, 2024
"Laura, Jamie and Amanda are great people and they are all very friendly whether you meet them in person or talk to them on the phone. I would not have insurance with another agent or company. Thank you!"
"Thank you so much Curtis for the kind words! We love having you as a customer! "
Pamela Driver
June 25, 2024
"ELDER ABUSE!! Laura Geninatti ripped off my 93 year old mother by refusing to cancel her car insurance even though my mother told her on the phone to cancel it immediately. My mother had a stroke and could no longer could drive so she sold the car. Laura refused to cancel her insurance and State Farm kept taking the money out of her account. Not only did Laura refuse to cancel her insurance, but she demanded proof that the car was sold and on top of that demanded that the person she sold it to had insurance on the car. What!? This is the most ridiculous thing I have ever heard from a car insurance agent. She was clearly out of line. After several phone calls, I contacted the Texas Department of Insurance and complained about her. That was when State Farm refunded all of the money that was taken from my mom. Anybody who treats a 93 year old, incapacitated person like this, stealing her money, is EVIL!! At least State Farm refunded Mom's money. Update: In response to Laura Geninatti's response: Fact #1. Laura knew my mother had had a stroke, was disabled, and sold her car. Fact #2. My mother herself, talked to Laura and told her to cancel her insurance immediately, which Laura refused to do, even though my mother was the policy holder and had the right to do so. Fact #3. Laura told her that she had to have proof that she had sold the car, otherwise Laura wouldn't cancel the policy. Fact #4. Laura also told her that she had to prove that the new owner had insurance on the car, otherwise, Laura wouldn't cancel the policy. Fact #5. I had to contact the Texas Department of Insurance to complain about Laura Geninatti and State Farm to get my mother's money back that Laura stole from her by refusing to cancel her insurance. This is the truth of what happened. So whether I had the Power of Attorney or not, my mother was the policy holder and my mother was the one who told Laura to cancel her insurance, which Laura, knowing all of the circumstances, refused to do. Totally unethical and abuse towards a disabled, elderly person."
"Our team prides ourselves on protecting our customers’ information and their policies. Unfortunately, without proper documentation (in this case a proper Power of Attorney), we don’t make changes on a customer’s policy without consulting with them first. I am so sorry for the inconvenience that this has caused you and your family. "
Michelle Herron
June 14, 2024
"Amanda was GREAT!! Really enjoyed working with her! State Farm by FAR had the BEST rates to offer for our Travel Trailers, Auto and Homeowners!! Saved us literally THOUSANDS of dollars!!"
"We are so excited to have you as a new client! Welcome to the State Farm family! "
Tasha Reid
June 13, 2024
"I cannot recommend or say “thank you” enough to Laura, Jamie and team! Everyone took the time to not only answer my questions, but help tailor a policy best suited for me. The attention to detail and quick responses were much appreciated, along with the amazing customer service. I am happy to work with Laura for all my insurance needs and will continue to recommend her!"
"Thank you so much Tasha for your kind words! We thrive on educating everyone on insurance and helping them feel confident in their policies! "
Kelly Minor
April 12, 2024
"Laura and team are so patient and friendly when taking time to help you understand the details of your policies. Thank you for 10 years of excellent service!"
Juan Feliciano
February 22, 2024
"Jaime was very nice, patient and knowledgeable, it was my pleasure working with her."
"Thank you so much Juan! She is a great part of our team and loves working with clients just like you! "
Gerald Hollingsworth
January 31, 2024
"I changed agents today due to Laura’s lack of responsiveness and lack of willingness to assist me. I was very disappointed with her and told her so."
"I apologize that your experience was not up to expectations. In your situation, we tried our best to get you in contact with our Drive Safe and Save team at our corporate office to express your concerns about the program and technology and even submitted a compliant on your behalf. We are known for taking ownership and caring deeply about our customers and are very sorry that you were disappointed in the follow-up responding to your concerns. "
Stephanie Chacon
August 25, 2021
"Laura and her team are amazing ! They are all about getting you the best rates and bundles. Laura has been amazing since day one and is always very quick to respond, she is so personable ! There is no other insurance company I’d rather be with to take care of all our insurance needs!"
"Thank you so much Stephanie!"
Nivi B
June 12, 2021
"Highly recommend for insurance needs! Knowledgeable and always available to help answer questions. Very nice to work with. Outstanding !"
"Thank you so much for the kind words!"
Kathy Bowlin
June 4, 2021
"Laura and Andrea are always very helpful. They take time to explain your policy and make sure you understand it. They also make sure you know about discounts that apply to your policies. I highly recommend them for your insurance needs."
"Kathy, thank you so much! We love chatting about insurance with you!"
Katelyn Brewer
June 4, 2021
"Laura and Andrea are awesome! I have been a customer with them for many years. They have always been beyond patient with me and they have always showed me the utmost understanding and grace during the hardest times of my young adult life. Over the years I have come to really respect them from the bottom of my heart for their honesty in the industry and their passion to help the community. Keep up the great work y’all & THANK YOU!"
"Thank you so much Katelyn! We love having you as a client!"